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Frequently Asked Questions
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Yes. The built-in split ring + carabiner let you clip to a belt loop, tool pouch, or harness — no extra lanyard needed. Works with IATSE tether-to-belt requirements.
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Most orders ship within (1) business day from Nashville via UPS. Most U.S. addresses see delivery in 3–5 business days.
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Extreme Lighting & Sound (ELS Nashville). We're a live production, AVL integration, and fabrication company based in Fairview, TN — just outside Nashville. We've been working live events for 12+ years. The Rip Wrench was designed in our fabrication shop by the same crew who runs lights and audio on actual shows, because we got tired of the tools on the market missing the mark.
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Yes. ELS Nashville has two other divisions: a Live Production team that handles lighting, audio, video, and rigging for concerts and corporate events, and an Integration team that designs and installs permanent AV systems for houses of worship, schools, and businesses. The Fabrication division also builds custom carts and scenic elements, and makes our ShowShuttle™ and TrussShuttle™ touring carts.
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Yes, on minimum orders of (4) units we can engrave a crew name, tour logo, or local number. There is a one-time setup fee of $50. Artwork must be in .ai or .SVG format. Send artwork to orders@elsnashville.com.
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If the tool arrives damaged or defective, we'll replace it free of charge — just email us a photo within (14) days of delivery. If you change your mind, unused tools in original packaging can be returned within (30) days for a refund minus return shipping.
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Email: orders@elsnashville.com for order and product questions, info@elsnashville.com for everything else. Phone: 615-266-5236. We're a small team — expect a real human to reply, usually within one business day.